How is Steamist the vape shop near me? Read Below to find out!
Here at Steamist one of the things we’ve been working diligently towards is growing our out of town, and out of state business with the same quality and customer service we offer here in the shop. We’ve heard the stories of customers who buy online, only to get stuck with a defect product, or waiting way longer than the advertised shipping time. We feel this is an environment where we can thrive by bringing our customer first mentality to the space.
How are we Doing That?
For starters we decided to increase our 30-Day manufacture warranty to a 60-Day warranty. This means that if it ceases to function due to a manufacturer software or firmware malfunction, we will exchange it for the same item or a different item from the same category of equal or lesser value. Even if the manufacturer will no longer accept it, we have your back.
Next, we added a 30-Day House Juice guarantee. So, if you wanted to try out a new flavor, but didn’t want to take a chance on risking the money, we got you covered there as well. As long as you don’t vape over one third of the bottle, feel free to message us and send it back in. We will then exchange it for a new house flavor of your choice! This guarantee tears down a wall we felt was stopping people from exploring other flavor options.
Lastly, we upped our shipping game. Now any order online comes with free shipping! Not just any shipping either. So far we are sending everything out USPS First Class or even Expedited. In the near future we will be adding a FedEx and UPS option for those that prefer that.
Why is Steamist Now Implementing All This?
Well, for starters this is our third website for the shop. The first one we overhauled after the new FDA rules came out, which was a massive undertaking. Then we started this year by launching the new website. That did not at all go as smoothly as we would have liked. So, we changed to a new platform/point of sale system. Now things are working like a well-oiled machine. You can even apply your earned points right there on the checkout page!
So, take advantage of the new site, the free shipping, and the guarantee that unlike some other businesses we truly have your back, and want to provide the best customer service experience out there! While you’re at it, feel free to spread the word about vapesteamist.com
– Happy Vaping, and here’s to a great 2019!